Frequently Asked Questions

Yes, we provide end-to-end customs clearance services in both China and India. Our team handles all documentation, duty calculations, and compliance checks.

MOQ depends on the specific product and manufacturer. However, we generally work with businesses looking to import commercial quantities (e.g., shipments valued over $2,000 or >1 CBM).

No. We pride ourselves on transparency. Our quotes include all known costs up to the agreed incoterm (e.g., DDP - Delivered Duty Paid). Any potential variable costs (like custom duty fluctuations) are explained upfront.

Absolutely. We offer pre-shipment inspection services where our agents verify the quantity, quality, and packaging of your goods at the factory before they are loaded.

We strictly adhere to Indian DGFT regulations. Prohibited items include narcotics, counterfeit goods, certain chemicals, and items on the restricted list without proper licensing.